Privacy policy
This page explains how Glide handles information across the public website, admin console, customer portal, quotations, milestone reports, and payment workflows.
Effective date
This policy is effective as of 22 May 2026 and applies to the current Glide web experience and connected platform workflows.
Information we collect
We collect the account, project, quotation, milestone, payment, and communication information required to operate the Glide platform for design studios, commercial teams, factory partners, and customers.
How we use information
Your data is used to create accounts, process enquiries, coordinate quotations, route production activity, track milestone decisions, collect payments, and keep both admin and customer portals functional and accurate.
Payment and transaction records
When a project uses milestone-based payments, Glide stores the payment stage, amount, timestamp, transaction references, and admin-configured payment metadata needed for reporting and reconciliation.
Sharing and access
Information is shared only with the relevant parties in the project workflow, such as the customer, Glide admins, and assigned execution partners. Internal-only notes and protected admin fields remain restricted by role.
Security and retention
We take reasonable measures to protect stored data and retain records for operational history, customer support, payment reporting, and legal or audit obligations where applicable.
Contact and updates
If we materially change this policy, we may update the public page or notify users through the platform. Questions about privacy can be sent to support@glide.io.